I wrote last time about having had a pretty good experience with Lakeridge Software. I thought that today I would write to even up the good support verses bad support score. For the life of me, I cannot get Dinarsoft (the company who makes MemMaid) to reply to my emails. Since I switched to my Dell, my old registration code for their software won't work. I will make a third request to their support today, but I am getting more than a little annoyed at their poor service.
They have a thing or two they could learn from Lakeridge! It seem's like Josh's Cluetrain (not his personal theory, but he's a great advocate) has left the station without a representative from Dinarsoft onboard.